Privacy Policy
Mentholatum Limited Privacy Policy & Website Terms
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1. Introduction
Location and Registration: Mentholatum Limited ("Mentholatum Company") is situated at 1 Redwood Street, Bell Park Campus, East Kilbride, G74 5PE, Scotland, United Kingdom. It is registered in England under Company Registration Number: 197071.
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2. Data Privacy
Data Controller: Mentholatum Ltd is responsible for your personal data. We deeply value your privacy.
Data Collection: We gather:
- Personal information you submit via enquiry forms on our website, such as your name, email, contact details, and the nature of your enquiry.
- Traffic, location, and other related data from your visits to our website.
Usage: Your data enables us to better address your inquiries, enhance our offerings, perform marketing research, and fulfill legal and safety obligations. We also comply with various legal and regulatory standards.
Data Retention: Data from medical product inquiries is held indefinitely for legal reasons. Medical device inquiry data is retained for ten years. Other inquiries' data is removed 12 months after closure.
Data Sharing: In certain scenarios, we may share your data with third parties. This could be for legal reasons, to address your inquiries, or to ensure the security of Mentholatum Ltd. and our clientele. Data sharing also aids in fraud prevention and credit risk reduction.
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3. Cookies
Our website utilizes cookies to anonymously track site usage. You can block these cookies in your browser settings.
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4. Your Rights
You can:
- Request a copy of your information.
- Seek corrections to your data.
- Ask for your data's deletion.
To exercise these rights, email datacontrol@mentholatum.co.uk. We typically require proof of identity and will reply within a month.
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5. Limited License
Access: We grant you a non-exclusive, revocable license to personally access and use the Mentholatum website. This license does not permit activities like framing the website, creating derivative works, or employing data collection tools.
Linking: You can create a non-commercial hyperlink to our website's homepage. This link must not misrepresent our content or relationship, contain inappropriate content, or misuse our trademarks. We may ask you to remove any such link, which you must do immediately upon request.
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6. Policy Updates
We occasionally update our Privacy Policy. The most recent update was on March 30, 2022.
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7. Enforceability & Jurisdiction
If any terms in this policy are deemed illegal or unenforceable, the remaining terms continue to apply. All relations via this website are governed by Scottish law, with disputes addressed in Scottish courts.
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Thank you for entrusting Mentholatum Limited with your data. Your privacy and security are of utmost importance to us.
